AI takes the help-desk, rewrites degrees, stresses coders, decodes genomes, and pours data on tap.

humanAi Daily Pulse – 05/27/2025 - Cisco says agentic bots will answer two-thirds of support calls by 2028, DeepMind’s chief urges students to prep for an AI-first job market, Amazon devs feel the heat from coding bots, AI speeds genomic care, and Heineken’s “Hoppy” chatbot serves up company data. Today’s Pulse links service, education, work, health, and industry—showing AI changes hitting your phone, desk, and doctor.

#AgenticAI, #CustomerExperience, #DeepMind, #AIinEducation, #Amazon, #AIWorkplace, #AIinHealthcare, #Heineken, #AIChatbot

Episode Notes

• https://newsroom.cisco.com/c/r/newsroom/en/us/a/y2025/m05/agentic-ai-poised-to-handle-68-of-customer-service-and-support-interactions-by-2028.html

• https://timesofindia.indiatimes.com/technology/tech-news/google-deepmind-ceo-warns-students-getting-into-college-the-world-you-are-entering-will-/articleshow/121421824.cms

• https://nypost.com/2025/05/26/business/amazon-coders-say-theyve-had-to-work-harder-faster-by-using-ai/

• https://www.targetedonc.com/view/ai-s-impact-revolutionizing-patient-care-medical-testing

• https://news.sap.com/2025/05/heineken-quenches-data-thirst-artificial-intelligence/